In its January 2011 research report on dynamic case management, Forrester Research, Inc. analysts evaluated 10 case management software vendors and identified Global 360 as a leader based on their review of the Case360 solution.

The report defines dynamic case management leaders as "providers [who] have all made a strong commitment to offering [dynamic case management] DCM-specific platforms that form a basis of transforming "untamed" business processes."

Download now >>

"Global 360 provides an integrated suite designed to address the mix of complex unstructured and structured processes that organizations face. It continues to focus on content-centric case management applications and provide an innovative vision as to how processes are developed based on a "persona" approach that focuses on the needs of case workers and stakeholders and leveraging emergent design principles." Forrester Research analysts Craig LeClair and Derek Miers in The Forrester Wave™: Dynamic Case Management, Q1 2011 report

Download now >>