Unlock the Secrets of BPM ROI Insightful Study from Forrester Research | Brought to you by:
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View this onDemand webinar to hear
Forrester Research’s Clay Richardson explain and illustrate the results
of their latest research on BPM and enterprise process maturity. Joined by noted BPM experts Nathaniel Palmer and Donna Tellam, Clay will reveal secrets and best practices for shifting from back-office efficiency improvements to customer-focused value innovation as the key metric for evaluating BPM ROI. The team will also share strategies for mitigating hidden risks and pitfalls that quickly erode valuable returns and gains delivered by BPM programs and initiatives. View the onDemand video to learn:
Click on the replay link below to view the onDemand webinar today! |