Building a Compelling Case for Change:
Aligning Strategy with Action

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Presenters:

BPM Presenter - Mark M and John W


Many process improvement programs fail because they aren’t clearly aligned— and ultimately measured— against compelling KPIs. KPIs that track the organization’s progress against achieving one or more core strategic business objectives, for example within a Balanced Scorecard.  

Furthermore, the ideal for any improvement initiative is to be embedded within the culture, and practiced by end-users across the organization. This can only happen if everyone is united around a common objective, understands what impact they have individually, and has visibility into how their efforts fit into the bigger picture.

In this webinar, Mark McGregor discusses the key challenges in developing a compelling case for change, and outline some of the best practices that can help you build and maintain a true continuous improvement culture across the entire organization. John Williams from OpenText will then demonstrate the strategic role BPM technology can play to align the goals and actions of the end-user community with your strategic business objectives. As importantly, by tackling some of their pain points— for example, having to navigate a labyrinth of applications and legacy systems to do their work, with limited visibility into the impact their actions have on the ‘bigger picture’— you can convert this community into your most vocal continuous improvement advocates.

In this webinar you will learn: 
  • Linking Strategy, Goals and Objectives is more than just a balanced scorecard.
  • How to make a compelling case for change, spanning strategy to action.
  • Build an Army: how you can win the hearts and minds of the end-user community

Click on the replay link below to view the webinar today!

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