New Open Text Solutions for IBM FileNet Fax Customers

Software withdrawal and support discontinuance for IBM FileNet Fax V5.1.0


On April 13, 2010, IBM announced that the company will withdraw from marketing the IBM FileNet Fax V5.1.0 as of May 13, 2010 and withdraw support for the product as of September 30, 2011.

Solutions for FileNet Fax Customers

Existing FileNet Fax customers can now convert FileNet Fax systems into fully licensed Open Text Fax Server, RightFax Edition servers through the Open Text Upgrade Now program – Expires September 30, 2013. The Upgrade Now program allows FileNet Fax customers to upgrade to the latest version of software, Fax Server 9.4, and purchase the applicable support plan.  For FileNet Fax customers making the transition to Open Text Fax Server, this program provides the following:

NOTE: Offer expires September 30, 2013.

For more information or to learn more about the transition from IBM FileNet Fax to Open Text Fax Server, please contact the Open Text Fax and Document Distribution Group:

Ken Lukecart
Channel Sales Representative
Open Text

Phone: (425) 638-4122
Email: klukecar@opentext.com