Learn why Forrester names OpenText a leader in DoCCM

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Forrester Research, Inc. has named OpenText a DoCCM (Document Output Customer Communications Management) Leader, ranking it among the second-highest scores for Strategy out of all vendors for its current product offering, OpenText StreamServe 5.6.1. Forrester states:

In The Forrester Wave™: Document Output For Customer Communications Management, Q1 2014, global research and advisory firm Forrester Research finds that over the next few years, Customer Communication Management platforms will continue to enhance customer experiences, become easier to use, evolve toward broader communication needs, including interactive correspondence, and more tightly integrate with other business applications.

OpenText believes that as the depth and scope of communications grow, corporations seek to better integrate and utilize their enterprise systems for customer engagement. OpenText also feels that this growth challenges CTOs, CMOs and CIOs across all industries and geographies to innovate their document communication management practices. Learn more by downloading the Forrester Wave Report for DoCCM.

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