Registration for this event is now closed. Please contact adoption@opentext.com to request the recording for this event.

People are Irrational: Common Resistance Behaviours

Thursday, September 16, 2010 at 11:00AM EDT

Presented by Joyce Hostyn, Director, Customer Experience, Open Text Corporation

Why do people resist change? Why are people sometimes willing to learn complex technology but resist adopting something even when it’s extremely easy to use at other times? 

Join us for this webinar and discover:

• Why people resist
• Common ways in which resistance manifests itself
• Strategies for dealing with resistance