CS16 Experience the Evolution
Organizations may be at different places on their ECM journey, but they should all have the same destination in mind - control of the vast amounts of information created to innovate, grow and compete in the our Digital-First World. It’s a path that can be broken down into three basic steps: Simplify to reduce costs and compliance risks while improving efficiencies, Transform the delivery of information inside and outside the enterprise through integrated systems and business processes, and Accelerate business by successfully meeting the expectations of customers, employees, and partners. Join us to understand how Content Suite 16 can redefine your Information Governance strategy and transform your organization into a digital business.

OpenText BPM:  The Process and Case Management Strategy and Roadmap
Digitisation has profoundly affected the way businesses operate today especially with the adoption of Process Management however there is a paradigm shift towards Case Management. Case management optimization is characterized by dynamic flows, integration across many systems, high degrees of information to support the case work and giving users a great way to collaborate and communicate on case work. Understand how Process Suite is helping organisations create robust case management solutions more easily, shortening time-to-value and lower the costs of providing case services to their customers, employees, and partners.

Managing B2B Integration from Merger & Acquisition
There have been wave of mergers and acquisitions in the high-tech and semiconductor industry in recent years, some to stay competitive while others seek to expand beyond organic growth. Successful integration of an acquired company is a major undertaking, especially the IT systems. As a leading global semiconductor player, Avago Technologies has demonstrated huge success in this area, by integrating the acquired companies ERP & B2B systems within a very aggressive timeline. In this session, Mr Arthur Puah, Senior Manager at Avago Technologies, will share his valuable insights on how they manage the B2B integration from the acquisitions.

Evolving ECM as the Foundation for Digital Transformation
Disruptive technologies are re-shaping our markets and re-writing the rules of business. With high expectations and a demand for immediacy, the word “digital” is changing the way businesses are run. Learn how SAP Extended Enterprise Content Management solution by OpenText help our customers embark on their Digital Enterprise Journey and identify incredible opportunities for business growth. Hear about the customer success stories & business use cases.

Orchestrating Your EIM Solutions with Process Suite
Transformation of organisations to reach newer levels of maturity has given rise to increased complexity of business applications and their underlying technology. In this session we preview how coupling the building blocks of existing and future EIM solutions with a focus on end to end business process, provides an orchestration layer to simplify operational process, transform customer interactions and accelerate outcomes.

Use your Business Network to Optimize Your Supply Chain while Focusing on your Core Business
The ‘digital experience’ requires a network, trading partners, extreme automation, and deep visibility across all key functions, from transactions and cash management through to the physical supply chain. However, conducting business electronically with your extensive trading partner ecosystem is hard work, costly, and worse--a distraction to your core business. To keep up with the pace of market and technology change and remain competitive, you need to digitize and optimize your supply chain. Attend this session to learn how OpenText Business Network helps your organization drive efficiency, speed time to market, and focus on your core business--so you can add more value to your customers.

Digital Transformation : Getting Content Right
Management of documents within the project lifecycle is critical to the management of documents throughout the facility lifecycle. This sharing session will outline how documents from multiple locations was managed using LiveLink and Document Management processes.

Panel Discussion - The Future of Customer Acquisition in this Digital Era
Recent studies have indicated that commercial banking and insurance clients want a more simplified experience. Speed and Service quality are critical decision criteria for corporations when selecting their primary banking partners. The most immediate and potentially impactful client experience improvement in then relationship life-cycle is within the client on-boarding processes. Within this set of activities financial institution has the opportunity to provide an exceptional first impression customer experience as well as increase the revenue generation cycle time. Commercial banking institutions recognize the importance of the issue and have been attempting to make the process simpler and faster for customers in digital era. However, onboarding remains a substantially disconnected set of activities, lacking in automation and consistency between regions, business lines and products.

Join us to learn from from our panelist on how to yield positive results in reducing cycle time with relatively fast ROI as part of their digital journey.

Applying Digital-First Approach to Customer Experience Management
As the digital, social and mobile experience continues to evolve, audiences no longer consume media and information passively. They desire personalized story experiences that are social, participatory, and available to them on a number of devices and screens.  Digital Experience transformation projects encompass every department in an organization and an orchestration of people, process and content to be successful.

OpenText Cloud – Vision, Strategy and Initiatives
The OpenText Cloud, World’s Leading Business Network, is used by thousands of customers to manage their information, compliance and B2B integrations.  In this keynote presentation we will highlight our cloud vision and strategy, key benefits of the OpenText Cloud and share how it has been used to drive digital transformation within organizations around the world. May change to cover a local Azure support capability if it is in place.

Ensuring Customer Success with OpenText Professional Services
In today’s world of extended enterprise ecosystems, to translate your vision of digitalization to reality, you need experienced delivery leaders as enablers from the company who sold you the solution. Our Professional Services experts are there to engage with the skills and experience either directly, or through our partners or your own resources. We bring the domain expertise to help you reap the business benefits you expect to realize for your organization – on schedule, on budget and up to your expectations. In this session, we will explore how your business experts and our solution experts together make a strong partnership.