Unlock the Secrets of BPM ROI
Insightful Study from Forrester Research

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View this onDemand webinar to hear Forrester Research’s Clay Richardson explain and illustrate the results of their latest research on BPM and enterprise process maturity.

Joined by noted BPM experts Nathaniel Palmer and Donna Tellam, Clay will reveal secrets and best practices for shifting from back-office efficiency improvements to customer-focused value innovation as the key metric for evaluating BPM ROI.
The team will also share strategies for mitigating hidden risks and pitfalls that quickly erode valuable returns and gains delivered by BPM programs and initiatives.

View the onDemand video to learn:
  • How to demonstrate the importance of visibility into your process at all levels of the business
  • “Real world” examples of the challenges facing current BPM initiatives and how to overcome them
  • Why visibility isn’t simply a management-level issue, but is critical to all stakeholders and constituents
  • How to design dashboards that take advantage of valuable metrics from your BPM system

Click on the replay link below to view the onDemand webinar today!

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