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Learn more about improving your customers satisfaction with OpenText in this video.
Read 'OpenText Customer Information Management for SAP® Solutions - Leverage your customer service as a key differentiator.'
Your customers want efficient, accurate responses to their inquiries, and in return you want to provide the high quality service they expect, but control costs at the same time. OpenText Customer Information Management for SAP Solutions can provide your sales and customer service staff with the right customer information, in the right place, at the right time. The reward for your company is higher customer satisfaction and repeat business, with reduced customer inquiry processing costs.