- Laurie Powers
Tips and Tricks for Content Server System Administrators Did you know... Thread Contention is the #1 cause of slowness so it's important to monitor your thread usage. Content Server threads are vital to the performance of your system. Content Server requires available threads in order to process user requests. If your system is too busy and no threads are available—users will be forced to wait for a free thread. Content Server instances can be vertically stacked with multiple instances on each physical server. If you didn't know this you may not be utilizing all your hardware effectively. Several Content Server instances can be installed on one physical server….just ask us how! You should always monitor your partitions’ to see how full they are. Search performance is a big concern if you exceed 85% partition usage. Help your system by monitoring your partition usage and growth. Once a partition(s) hits 80-85% usage, you should consider taking action. Mark them as UPDATE ONLY and/or add additional partitions. Do you have questions or comments? Email us! - Beau Radloff
Have You Ever Wondered What It's Like to Attend Virtual Classroom Training? OpenText Learning Services has been providing Virtual Classroom training courses for almost two years now. Virtual Classroom gives you the ability to attend class without the cost, time and hassle of traveling. In fact, we offer a number of alternatives to our classroom training that makes attending training more flexible for you. In addition to Virtual Classroom, we also offer eLearning (computer based training) and dLearning (distance learning) training courses. Our Virtual Classroom provides a similar experience to what you would receive if you attended one of our public classroom training sessions. In Virtual Classroom, there is constant communication between you, the instructor, and other attendees through voice, instant messaging, and the question and answer chat. You can even see the instructor if the webcam is available. It's just like sitting in the classroom with your own computer for hands-on work—without the cost and time of travel. eLearning is self-paced with the availability from your computer anytime (24/7), whenever it suits your schedule. The eLearning offerings are designed for you to work through them in 2 hours or less, utilizing software simulations, audio components, and animations. dLearning is self-paced, online training that is available to you for a three month period, along with instructor facilitation. You receive the course manuals and have the ability to post any questions you might have in a forum which is monitored and moderated by the instructor. You use your own lab environment and there is a quiz at the end of each module, as well as a final quiz for the entire course to help test your new knowledge. Currently dLearning is available for the 101 Content Server Knowledge Fundamentals course. If you’re interesting in learning more in a dLearning environment, let us know! Here’s an example of putting the Virtual Classroom to use. For one of my private customer classes, the students joined together in a conference room, and projected the computer I used for demonstrations so the students could view my system as they were working on their own laptops. It was as if I was there in the room with them. That worked out really well. One of my students attending a virtual class said “it’s a great alternative and solution if trying to cut costs and travel expenses” with another student mentioning, “I loved the fact that I could attend class from home via the computer”, since she was located in a remote location for traveling.
So whatever is the best method for your learning needs, you can learn what you need, when you need, where you need . . . - Sherri Goudy
Plan to Create Value for Your Stakeholders: Key Questions to Consider Failing to plan is planning to fail When implementing your ECM initiative, it’s vital that you consider the impact on your various stakeholders. Whether you are implementing an ECM solution for the first time, upgrading, or working on a roll-out to new user groups—assessing and addressing your ECM community’s learning needs is a key step in deriving value. How do you prioritize and make the most effective use of your training investments? How do you tailor your training program to fit your ECM strategy? Here are some questions to consider: Why?
Who?
What?
Where?
When?
How?
There are many questions to answer, especially considering today’s sophisticated ECM solutions and modern educational tools. Successfully enabling your stakeholders is a vital step in creating value for them. Effectively planning and executing a training program to fit your ECM strategy can seem daunting. Partner with OpenText Learning Services to help guide your approach. Our Content Experts can help you leverage our blended learning model and educational best practices. Contact us at training@opentext.com for more information. - Nathan Pfrimmer, Director, Learning Services
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