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September 2011

LEARN:
ECM Best Practices
PARTICIPATE:
Become an ECM Content Expert

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Content World 2011

Training at Content World is a great opportunity to Learn, Engage with other students and Participate in valuable exercises with the added advantage of interacting with our top Content Experts from training, support and services. Join us in Orlando for a dynamic and diverse training program November 13 – 15 & 18!

Highlights of our Training Program include:

Watch the video to hear what last year's attendees had to say about training at Content World:

 For the full course list and schedule, visit the Content World website!

- Laurie Powers

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Coming Soon…eLearning for eDOCS DM and Email Filing Users!

eLearning: Learn what you need, when you need, where you need.

OpenText continues to expand our eLearning solutions to help our customers educate and empower their end-users in a rapid and cost-effective format. User eLearning for eDOCS DM and Email Filing will be available soon!

Here are the courses that will be released:

  • Introduction to Using eDOCS Webtop v5.3
  • Introduction to Using the eDOCS MS Outlook DM Extension v5.3
  • Introduction to Using the eDOCS Windows Explorer DM Extension v5.3
  • Introduction to Using OpenText Email Filing

eLearning is an excellent way to empower your end-users and to alleviate help desk calls. It’s an “always-on” resource that can be used again and again to help your organization successfully roll-out software solutions, boost end-user productivity and retain knowledge.

For more information about OpenText eLearning and the various deployment methods, please review our fact sheet. eLearning can be made available for an individual, team or your organization either in a hosted or licensed model.

If you’re interested in finding out more, please Contact Us.

- Nathan Pfrimmer

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September eLearning Promotion

Running from now until September 30, 2011 – all Content Server 9.7.1 eLearning offerings (licensing and hosting) are 25% off for customers based in the United States and Canada. This is a great opportunity for end users to get the basics to improve their daily efficiency using Content Server.

eLearning Courses available for discount:

Questions? Contact the Learning Services team and we can assist.

- Lisa Boyle

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Learning Services Offerings

Check out these upcoming classes from Learning Services, offered at OpenText training locations and the Virtual Classroom, or schedule an instructor to come on-site to your location:

Upcoming in September – it’s not too late to register for Virtual Classroom courses!

We have many offerings for September and October - review the calendar – and learn from the best – our team of Content Experts!

- Nathan Pfrimmer

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Poll - Training Delivery Methods

We want to hear from you! Give us your feedback on the effectiveness and your usage of various training delivery methods by completing this brief poll.

Click Here to Participate!

- Nathan Pfrimmer

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Customer Quotes

Our instructor Alex Csirik has been busy delivering high quality training via the OpenText Virtual Classroom. Here was some of his students had to say about their training experience with Alex:

 

“The instructor was very clear in his instruction and direction and even with some of the "students" in the class that were having trouble, he was very patient and clear, which you wouldn't expect in a "virtual" setting. Excellent job.” - Patty Schachtel, Spectra Credit Union

 
 

“Alex is a terrific trainer in this medium. He makes you feel like you are right in the room with him. Good job!!” -Lucille Dunn, Spectra Credit Union

 
 

“Impressed by trainer's ability to keep up with all participants from remote location and to provide individualized assistance as needed.” - James A. Kendall, Bank of the West

 
 

“I thought it would be difficult to stay focused for three hours, however, very surprisingly, I easily stayed focused the entire time on Mr. Csirik, and the material being taught. I think that was a due to the excellent teaching and knowledge of Mr. Csirik, and the fact that I knew that Mr. Csirik could see on his student monitors whether I was executing actions properly. At any time, Mr. Csirik could call on each student, or ask questions. So, there was an incentive to stay alert. I learned a lot! Great job! Nicely done!” - Paul Reichenbach, Bank of the West

 
 

“Alex immediately understood problems and questions, maintained his cool and answered everything in a way that laypeople can understand.” - Patte Monaco, Bank of the West

 

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Contact Us

By Phone:
1-888-673-6839 x2343

By Email:
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